Increase in fill rate.
Increase in revenue due to improvement in fill rate.
A leading beverage company in Latin America partnered with Sintec Consulting to design and implement a Supply Chain Control Tower, enhancing service levels and optimizing costs. This solution improved visibility and alignment across departments, boosting fill rate and increasing revenue. The Control Tower enabled proactive disruption management, driving end-to-end efficiency and profitability.
“Rapid growth, low fill rates, and poor data visibility hindered the company’s ability to optimize service levels and align its supply chain processes effectively“.
The company faced significant operational complexity due to rapid growth, with a fill rate far below industry standards. This was caused by process deficiencies and insufficient enabling factors. Additionally, the lack of visibility, alignment between areas, and poor data quality further hampered operational efficiency and decision-making.
The company partnered with Sintec Consulting to address key challenges in supply chain optimization. The objective was to design a holistic plan and a Supply Chain Control Tower that would enhance service levels while optimizing costs. Sintec Consulting provided the expertise to drive improvements in operational efficiency and visibility.
The solution approach led to significant operational improvements. A control tower and enterprise architecture were implemented to enhance visibility in volumes and ensure SLA compliance in transportation. A new inventory policy, accounting for product freshness and supply chain restrictions, was also introduced. Activities included the hiring of planning figures and leaders to guarantee service level compliance, the establishment of routines and indicators for timely decision-making, and the creation of task forces to improve collaboration and risk detection. These efforts resulted in a 9% increase in fill-rate and over 70 million pesos in cost savings.
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