Reduction in working hours
Optimization in operational time
Definition of key interconnections, routines, indicators, and service agreements
The company, a global leader in telecommunications, partnered with Sintec Consulting to design a comprehensive Change Management strategy to drive the digitalization of their supply chain. By addressing organizational resistance, the strategy fostered improved communication, leadership alignment, and greater operational efficiency. Key interconnections, routines, indicators, and service agreements were defined to streamline processes. As a result, the company achieved a significant reduction in working hours, optimized operational time, and enhanced overall performance, positioning itself for long-term success in a rapidly evolving market.
“Overcoming deep-rooted resistance and inefficiencies in change management, the company struggled to embrace digital transformation in its supply chain“.
The company faced significant internal resistance to adopting technological tools, hampering the digitalization of its supply chain. Key factors such as communication, role allocation, and leadership involvement lacked efficiency. A short-term, uncertainty-averse culture further complicated efforts, while previous change management initiatives had failed due to ineffective strategies.
The company partnered with Sintec Consulting to address internal resistance and inefficiencies in adopting technological tools for supply chain digitalization. Sintec Consulting implemented a comprehensive change management strategy to foster alignment, efficiency, and lasting transformation.
The project delivered significant improvements in operational efficiency and organizational alignment. The company achieved a 5.2% reduction in working hours and a 15% optimization in operational times. Additionally, key interconnections, routines, indicators, and service agreements were defined, enhancing communication, leadership engagement, and process integration. These results strengthened the company’s ability to embrace digital transformation and sustain long-term efficiency across its supply chain operations.
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