Claudia Castro, Executive Partner at Sintec, is an accomplished leader with extensive expertise in customer service, digital transformation, and business development. She has a proven track record in building and managing operational units for multinational companies. Her demonstrated leadership in business transformation, sales, and customer experience has enabled her to drive innovative, high-impact strategies. At Sintec, she advises on the planning and execution of key initiatives that enhance customer relationships, strengthen operational efficiency, and generate sustainable growth.

With over 30 years of experience in global markets, Claudia has led the expansion, growth, and scalability of organizations across Latin America, focusing on commercial development, digital transformation, and supply chain management. Her strategic vision and negotiation skills have been instrumental in building trusted relationships with decision-makers, delivering tangible results in deal closures and effective operational execution. She is widely recognized for her ability to design and lead business evolution processes, driving cultural shifts toward customer-centricity and operational excellence.

Claudia holds a degree in Industrial Engineering from the Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM) and has further enriched her expertise with studies at the McDonough School of Business. Her distinguished career has earned her recognition as one of Mexico’s most powerful businesswomen by Expansión magazine in 2012 and 2013. Her innovative vision and inspiring leadership position her as a benchmark in the evolution of business models, ensuring profitability and competitiveness in an ever-changing environment.