Boosting efficiency with a control tower in a top restaurant chain

Supply Chain Strategy | Travel & Leisure | Control Tower

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5-15%

Increase in service levels (depending on the category).

1-3%

 Reduction in stockouts (depending on the category).

15-20%

Improvement in inventory reliability (depending on the category).

A national leader in the restaurant industry partnered with Sintec Consulting to transform its supply chain with a cutting-edge Control Tower focused on planning and management. This advanced solution provided real-time visibility and centralized control, driving key benefits across all areas. Notably, the company saw a significant increase in service levels, a reduction in stockouts, and improved inventory reliability. By integrating data and enabling proactive decision-making, the Control Tower optimized operational efficiency, strengthened customer satisfaction, and enhanced inventory management, driving sustainable growth.

Challenge.

“Lack of integration and real-time visibility threatened efficiency, decision-making, and agility in the supply chain“.

A national leader in the restaurant industry faced significant challenges in optimizing its supply chain. A lack of real-time visibility and inefficiencies in planning and management processes hindered the company’s ability to meet demand fluctuations. The absence of a unified approach across departments created silos, complicating decision-making and limiting operational efficiency.

Solution.

The company partnered with Sintec Consulting to optimize their supply chain through the implementation of a control tower focused on planning and management. This collaboration aimed to enhance operational efficiency and decision-making across departments.

Result.

The project delivered highly impactful results, significantly improving supply chain operations. Service levels increased by 5-15%, while stockouts were reduced by 1-3%. Inventory reliability also improved by 15-20%, reflecting better control and decision-making across all business areas. These results optimized internal processes, boosted operational efficiency, and directly enhanced customer satisfaction, reinforcing the client’s competitive position in the market.

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