Zero-Based Organizational Design driving bank efficiency

People & Organizational Strategy | Financial Services | Organizational Design

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-26%

Reduction in payroll costs while maintaining the same productivity.

-22%

Reassignment of functions that increases efficiency.

24%

Of activities now eligible for digitalization.

The company, a leader in corporate banking in Latin America, faced the challenge of an inefficient organizational structure that limited its ability to capitalize on market value. Partnering with Sintec Consulting, they leveraged the Zero-Based Organizational Design methodology to create a more agile, efficient, and strategically aligned structure. This approach ensured that resources were allocated based on business priorities, eliminated redundancies, and fostered a culture of continuous value creation. As a result, the company enhanced operational efficiency, improved decision-making, and positioned itself for sustained market growth.

Challenge.

Limited capabilities and inefficient processes prevented full market opportunity capture.

The company faced significant challenges in leveraging market value due to insufficient business capabilities. The growing complexity in managing operations further hindered progress. Additionally, a large proportion of current processes held low value, making it difficult to streamline operations and respond effectively to market demands.

Solution.

The company partnered with Sintec Consulting to address challenges in optimizing its supplier and third-party models. The approach focused on implementing best practices and a flexible methodology to align the models with evolving business needs and market opportunities.

Result.

The Zero-Based Organizational Design approach drove strategic and operational improvements, aligning the organization with business priorities. A 26% reduction in payroll costs was achieved without compromising productivity, while a 22% reassignment of functions enhanced efficiency. Additionally, 24% of activities were identified for digitalization, streamlining operations and fostering agility. By eliminating redundancies and focusing on high-value work, the company optimized decision-making, strengthened internal processes, and built a more efficient, adaptable organization—enhancing its market positioning and long-term growth potential.

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